Updated June 2020

At Relaxx Mug, we take online and digital privacy seriously. We respect the concerns of our users. In this policy we describe our privacy practices with regard to information we collect through relaxx-mug.com and affiliated sites (to help you make informed decisions about how you share information with us when you use or interface with the site.

Information You Choose to Provide to Us

We may collect information, including personally identifiable information, directly from you if you choose to provide that information. For example, you may provide us with your name and contact information (such as an email address), date of birth, or other details of that nature, when you sign up for our newsletters or participate in promotions or surveys on the site.

You also may choose to provide personally identifiable information about yourself when you participate in forums or discussions on the App. Please be aware that information you post in these forums may be viewed or captured by anyone who visits the site, therefore you should avoid posting sensitive or personal information that you would not want to be available to the public.

Information and Data Automatically Collected

When you use or access the Site, we may automatically collect certain information about your visit or use by deploying tools such as cookies, web beacons, and other similar technologies intended to collect data. This information collected automatically when you visit the site may include items such as your IP address, characteristics of your operating system, information about your browser and system settings, data about the computer or mobile device you use to access the site, unique device identifiers, clickstream data (which shows the page-by-page path you take as you browse the site), and details that generally are not considered personally identifiable information (“PII”).

Cookies are small files that websites, apps, and other online and digital services use to store information about users on the users’ own devices. The site may use cookies (such as HTTP and HTML5 cookies and Flash cookies), as well as other types of local storage. For more information about cookies, you may visit http://www.allaboutcookies.org. See the section below regarding choices available to learn more about how you can limit or disable cookies on your computer. If you choose to disable cookies, that could affect certain features of the App that use cookies to enhance their functionality.

To manage our automatic data collection, we may place tagson pages within the site or in emails that we may send to you. Web and their cookies, and they may be used for a variety of purposes, such as counting the number of visitors to the site, analyzing how users navigate around the site, assessing how many emails that we send are actually opened and which articles or links are viewed by visitors.

We also may use third-party web analytics services, such as Google Analytics, on the site, to provide us with statistics and other information about visitors to the site. Click here to learn more about Google Analytics and how you may opt out.

“Do Not Track” Signals

Your browser settings may allow you to automatically transmit a “do not track” signal to websites and online services you visit. There appears to be a lack of consensus among industry participants as to the meaning of “do not track” in this context. Like many other websites, relaxx-mug.com is not configured to respond to “do not track” signals from browsers. Click here to learn more about “do not track” signals.
Some companies provide certain third-party apps, tools, widgets, and plug-ins that may appear on the site (e.g., “Like” buttons commonly used by Facebook users) also may use automated means to collect information regarding your interactions with these features. Of course, information collected under these interactions is subject to the privacy policies or notices of those providers.

How We May Use Information We Collect

We may use the information gathered on relaxx-mug.com for various purposes, including the purposes listed below. For example, if you were to contact us with a question and provide your email address, we would use the email address you provided to respond to your inquiry. In addition, we may use information that we collect through your use of the App to:

  • Provide products and services you request (such as when you sign up to receive our email newsletters).
  • Respond to requests, questions, and comments, and provide other types of user support.
  • Offer you products and services, or direct you to other websites, that we believe may interest you.
  • Communicate about, and administer your participation in, events, programs, contests, and other offers or promotions.
  • Carry out, evaluate, and improve our business (which may include developing new features for the Site analyzing and enhancing the user experience on the Site.
  • Assessing the effectiveness of our marketing and advertising and managing our communications
  • Perform data analytics regarding usage of the site (including market and customer research, trend analysis, financial analysis, and anonymization of personal information).
  • Guard against, identify, and prevent fraud and other criminal activity, claims, and other liabilities.
  • Comply with applicable legal requirements, law enforcement requests, and our company policies.

How We May Share Information

Relaxx Mug agents, vendors, and other contract service providers may have access to the data and information that we collect through usage of the Site. These third party affiliates have access to such information only to carry out work on our behalf. They are restricted from using any personal information collected for purposes other than to provide the requested assistance to relaxx-mug.com. In addition, certain service providers may collect or access information through the Site to enable or provide services, digital tools, or other features available while using the site.

We also may share information:

  • With affiliates for internal business purposes.
  • As required to do so by law, regulation, or legal process (e.g., court order or subpoena).
  • In response to requests from government agencies, such as law enforcement authorities.
  • If The Relaxx Mug™ believes disclosure is necessary or appropriate, in our sole discretion, to prevent physical harm or material financial loss, or in connection with an investigation of alleged, suspected, or actual illegal activity.
  • Analytics and statistical information reasonably necessary to inform advertisers about the nature of our user base.
  • In the event we sell or transfer all or a portion of our business or assets (including a reorganization, dissolution, or liquidation).
  • With your acknowledgement, consent, or at your direction.

How to Enact the Choices You Make

Blocking cookies. Some browsers may be configured to notify you when you receive cookies, or allow you to restrict or disable certain cookies. If you choose to disable cookies, however, that may affect certain material features of the Site that use cookies to enhance the site’s functionality.

Disabling local shared objects (“Flash cookies”). The Relaxx Mug™ can use other kinds of local storage that function similarly but are merely stored in a different location on your computer from ordinary browser cookies. Your browser may allow you to disable its HTML5 local storage or delete information all together that is contained in its HTML5 local storage. Check your browser help location on how to disable cookies.

Unsubscribing from emails. To unsubscribe from a recurring communication like newsletter or periodic updates, simply click the “unsubscribe” link at the bottom of that email newsletter. If you would like to globally opt-out from all The Relaxx Mug™’s email campaigns, please send an email to info@relaxxmug.com with “Unsubscribe” clearly in the subject line. We may disclose your opt-out choices to third parties so that they can honor your preferences in accordance with applicable laws and regulations.

How We Protect Personal Information

We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information that you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. It is not possible to guarantee security for the information transmitted online, and you assume some risk with regard to the security of information you provide through any website, including the site. If you have a specific data security question, you may contact us by emailing support@relaxxmug.com.

Links from Relaxxmug to Other Websites

On this Site we may provide links to other websites that are controlled by third parties. Linked websites may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the content, usage terms, privacy policies, or any other aspects of websites that we do not own or control.

Surveys, Quizzes and Other Features

While using the Site or visiting Relaxxmug.com, you may have the opportunity to participate in surveys or quizzes, and use other interactive features that request information about you and any opinions or preferences that you make have. Your participation in these features is entirely voluntary and you acknowledge and understand that such features may be operated by a third party, not controlled by Relaxxmug, which subjects any information that may be collected by the third party to its privacy policy.

Children’s Privacy

This site is not designed or intended for use by children. Relaxxmug does not knowingly collect personal information from users under the age of 13. If we are notified or otherwise become aware that the personal information from a child under the age of 13 has been collected, we will delete any and all such information.

Information for Users Outside the United States

If you are visiting Relaxxmug.com from outside the United States, please be aware that information we collect through the Site will be transferred to and stored on our servers in the United States. By using this Site, you acknowledge and consent to the transfer, processing, and storage of your personal data in the United States as described in this privacy policy. Any data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.

Our Notice to California Residents

In accordance with California law, residents of California may ask us to provide them with a list of the categories of personal information that we have disclosed to third parties for use by such third parties’ direct marketing purposes during the preceding calendar year, as well as the identity of those third parties. California residents may contact us for details on how to make a request for this information.

Notice for Changes to This Privacy Policy

We will update this online privacy policy periodically to reflect changes to our privacy practices and applicable regulations.

How to Contact Us

If you have questions about this policy or about our privacy practices, you may contact us by emailing support@relaxxmug.com. If you are a California resident inquiring about your California privacy rights, please include “California privacy rights request” in the subject line of your email.
You may also write to: Relaxxmug, LLC 34300 Woodward Avenue, Suite 200, Birmingham, MI. 48009